Senior Monitoring & Evaluation Officer.

As our Senior M&E Officer, you’ll play a critical role in shaping how Click Learning measures success with a direct link to continually improving our implementation to enhance impact. You will design robust monitoring frameworks, advise on data collection, analyze program impact, and generate insights that inform decision-making at every level. Your work will directly contribute to improving literacy, numeracy, and digital skills for South Africa’s next generation.

This is more than a data job—it’s an opportunity to lead a team, translate numbers into narratives, and drive real-world change.

You will be responsible for the Data & Insights team which currently includes a Data Analyst and Research Project Coordinator. The broader team also includes EdTech Specialists.

(Two year fixed term contract)

Location: Johannesburg
Starting Date: 1 June 2025
Direct Report: Head of Research & Insights

Key Roles and Responsibilities

  • Develop and implement data-driven M&E frameworks that assess the effectiveness of Click Learning’s programs.
  • Define key performance indicators (KPIs) aligned with program goals and donor requirements.
  • Ensure data integrity, ethical research practices, and compliance with education policies.
  • Lead cross-functional collaboration to align M&E strategies with organizational goals.
  • Oversee quantitative online data collection (business as usual and project-specific), as well as qualitative data collection.
  • Program data collection forms (e.g. SurveyCTO, Tangerine, TAO Open Assessment).
  • Manage and clean large datasets, ensuring accuracy and reliability.
  • Use advanced analytics tools (R or python) to analyse data, discover trends and generate insights.
  • Design real-time dashboards and reporting tools to support evidence-based decision-making.
  • Translate complex data into actionable insights for internal teams, funders, and education partners.
  • Prepare research reports, donor presentations, and impact briefs that tell a compelling story.
  • Contribute to funding proposals and organizational strategy using M&E insights.
  • Collaborate with government, education partners, and research institutions to align efforts.
  • Represent Click Learning at M&E forums, research conferences, and donor meetings.
  • Support government partners in interpreting and using data to drive education policy.
  • Train program teams on data collection, evaluation methodologies, and adaptive learning.
  • Facilitate learning workshops to interpret findings and apply them to program design.
  • Promote a culture of continuous learning and data-driven decision-making.

Qualifications and Work Experience

  • Have 5+ years of experience in M&E or research within the education or social development sector with hands on experience managing large scale data collection projects.
  • Hold a Master’s degree in M&E, Education, Development Studies, Social Sciences, or a related field.
  • Are highly skilled in quantitative research methods & analysis.
  • Have a strong background in data analysis and visualization (R or python). Experience with STATA will also be considered if you are willing to use R or python in the role. Experience with PowerBI and SQL is an advantage.
  • Have some experience with qualitative research methods.
  • Can translate complex data into practical insights for non-technical stakeholders.
  • Have experience working on donor-funded projects and understand reporting requirements.
  • Excel in writing, presentation, and stakeholder engagement—communicating insights clearly and persuasively.

Personal Attributes

  • Leadership: Strong leadership skills with the ability to lead teams and manage complex projects.
  • Analytical Thinking: Proven ability to analyze complex datasets and drive insights that influence business decisions.
  • Collaboration: Ability to work cross-functionally, ensuring alignment between technical and business teams.
  • Communication: Strong communication skills, with the ability to convey complex data concepts to non-technical stakeholders.
  • Adaptability: Ability to thrive in a fast-paced environment, balancing technical and strategic responsibilities.
  • Problem-Solving: A proactive, solution-oriented mindset, able to address challenges creatively and efficiently.
  • Attention to Detail: Ability to maintain precision and accuracy in data collection, analysis, and reporting.

Package

  • 5% Pension Fund Contribution - Employer
  • Death and Disability Cover– Employer
  • LTE Data for work
  • Annual leave: 22 days, of which 10 should be used in the annual shut down over December
  • We value our hybrid work arrangement (2 days from home, 3 days from Dunkeld West Office in Johannesburg)

To apply send CV and a short covering letter outlining your suitability for the position to careers@clicklearning.org

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